During the registration or your use of the Services we ask you for to set your nickname (username) or user description. Nickname is a name by which you and your device is identified. Nickname is assigned to an unique user identifier generated by accessible unique device identifiers. User description can be displayed together with your nickname. We use that information to provision the Services, identify user when contacting us, and improve the Services.
Every time you visit the Services web interface, servers log an entry that includes date and time, your IP address, browser type, browser language, referrer and an address of the page requested. When you connect using client software, the server log file adds that includes timestamp, your IP address, your nickname, unique user identifier, device manufacturer and model, client platform and client software version. We use this information for analytical purposes in aggregated form.
While using Services, we may access and process information about your coarse location. We use various technologies provided by client software operating system (Android or iOS) to determine location, excluding GPS. Your location is used for narrowing transmitting and receiving range between users. Your location is kept in server memory only while using client software. We do not keep track of your location. Other users do not have access to your location except country name. If you do not wish to share your location you can reject location permission in your software.
When you connect to a channel, your Services username, description and location country (if available) are visible to other users connected to the same channel. Voice communication is not stored persistently on participants’ mobile devices.
Audio messages sent by users are sent to server and queued. Hence they are temporarily stored on server so that other authorized users can download and listen to them. Audio messages are removed from server within five minutes. On public channels in exceptional cases audio messages are stored on server for up to forty eight hours if user is reported as abusive by at least three other users.
We use device identifiers to personalise content and ads, to provide social media features and to analyse our traffic. We also share such identifiers and other information from your device with our social media, advertising and analytics partners. See details .
Services uses third party hosting providers to store your data. We store your username, user identifier and description, .
Services may disclose personally identifiable information when it's required to comply with law enforcement requests or subpoenas when you violate the Terms of Service.